Welfare and Wellbeing Resources
Starting a new degree and moving to a new town – or even country – is always exciting, but it often comes with or adds to anxiety, stress, and other hurdles. Cambridge life might seem quite overwhelming, especially as a postgraduate. To help you navigate resources and identify people and services to reach out to, we put together a list of important and useful contacts surrounding college and the University. Please also reach out to our welfare officers for anything that is on your mind. While we are not trained counsellors etc., we will help you identify and/or get in touch with someone who is trained to cater to your needs.
Points of contact if you’re in a mental health crisis or just want to talk to someone
for any urgent mental health crises, please call NHS First Responder Service on 111 and select option 2!
Samaritans (24-hour helpline run by trained volunteers: Freephone 116 123; local number 033009457 (10.30am-10.00pm Mon-Sun))
Nightline (confidential night-time support service run by Cambridge students for students), open every day until 23rd June, phone open mon, wed, fri, and sat 7pm-7am (+44 1223 744444). Chat open every night and you can also email (email@cambridge.nightline.ac.uk)
SANE (offers specialist emotional support and information to anyone affected by mental illness, including family, friends and carers; you can leave a message on +44 7984 967 708 giving your first name and a contact number, and one of their professionals or senior volunteers will call you back as soon as practicable. You can also contact them through the Support Forum, Textcare and other services.)
MIND Infoline (provides an information and signposting service, you can talk to them about mental health problems; where to get help near you; treatment options; and advocacy services. +44 300 123 3393, Email: info@mind.org.uk, Text: 86463 (open Mon-Fri, 9am -6pm)
For further resources, also see The Students’ Unions’ Advice Service
Rehab 4 Addiction helps you connect with more than 70 addiction treatment providers located across the United Kingdom and abroad.
Boca Recovery Centre explores the complexities of Impulse Control Disorder (ICD) and its intersection with addiction, a topic that is often misunderstood yet increasingly relevant in today's society.
Important contacts in the UK
999: Emergency Number (Police, Ambulance, Fire Brigade, Coastguard)
101: Police Non-Emergency Number